Please allow 1-2 days for order processing before an order ships. When your order begins processing, you should receive a separate email with your tracking information. Please note that it may take the shipping carrier a little time to update the trackng link so that you may accurately track your shipment.
Kings County NYC will gladly exchange an item for online store credit only. Before sending the item back, please contact our customer service for a return authorization number within 7 days of receiving your order. Packages sent without first contacting us will not be accepted. Items to be exchanged or returned must be received in perfect, like new condition with all original tags attached. Kings County NYC must receive the returned items within 7 days of return authorization.
For any returned items, you will not be refunded the original cost of shipping, and you are responsible for the cost of return shipping. Kings County NYC does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Kings County NYC.
KingsCountyNYC.com uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
If you have any comments or queries regarding any or our store policies please reach out to us via email (firstname.lastname@example.org)